PUBH 7018 Leadership for Quality and Safety in Health Care

Credit Points 10

Legacy Code 400777

Coordinator Rona Pillay Opens in new window

Description Increasingly clinical leaders, practitioners and health service managers are being held accountable for improving the quality and safety of patient care and for developing a culture of quality improvement within their teams. In this unit students learn about quality, patient safety and governance frameworks and strategies that they can employ within healthcare to improve system performance, patient safety and patient outcomes. The main approaches used to address quality of care and patient safety are examined and their applications critiqued. Students will explore leadership issues for developing systematic, coherent quality improvement frameworks and quality initiatives that can be applied within their own sphere of practice.

School Nursing & Midwifery

Student Contribution Band HECS Band 2 10cp

Check your HECS Band contribution amount via the Fees page.

Level Postgraduate Coursework Level 7 subject

Equivalent Subjects HLTH 7016 - Quality and Safety in Health Care

Restrictions Students must be enrolled in a postgraduate program.

Learning Outcomes

On successful completion of this subject, students should be able to:
  1. Demonstrate their understanding of the concepts of patient safety and quality in healthcare
  2. Explain the impact of human factors in healthcare contexts and their influence on staff performance for patient safety
  3. Examine the relationship between management issues and healthcare safety and quality
  4. Analyse elements of approaches for managing quality & patient safety
  5. Conceptualise the impact of a safety and risk management culture on healthcare
  6. Demonstrate and apply knowledge in understanding and improving organisational systems and processes
  7. Use appropriate quality tools , techniques and strategies to improve quality and safety
  8. Demonstrate an understanding of the role of leadership, professional communication and interpersonal skills as they relate to patient safety and quality
  9. Implement and monitor legal and regulatory requirements associated with safety and quality
  10. Apply leadership, professional communication and interpersonal skills working in partnership with patients, families and carers towards patient safety and quality

Subject Content

Module 1
- quality and patient safety - concepts, principles and dimensions
- human error theories
- learning from errors to prevent Harm
- Consumer perspectives
Module 2
- Risk management
- quality management systems
- quality collaboratives
- clinical and corporate Governance
- quality assessment and Accreditation
- safety and Risk management culture
Module 3
- Remedial processes: clinical, service, and Workforce redesign
- quality tools: root cause analysis, fishbone techniques, Analysing error
- information management systems - collecting Reporting and managing data
Module 4
- application of leadership, communication, interpersonal skills and accountability in open Disclosure, cultural Sensitivity, Working in partnership with patient?fs, family and carers, Incident investigation
- legal and Regulatory requirements


The following table summarises the standard assessment tasks for this subject. Please note this is a guide only. Assessment tasks are regularly updated, where there is a difference your Learning Guide takes precedence.

Item Length Percent Threshold Individual/Group Task
Short Answer 1,500 words 50 N Individual
Critical Review 2,000 words 50 N Individual

Prescribed Texts

  • There is no essential textbook.

Teaching Periods

2022 Semester 1

Hong Kong Baptist University


Subject Contact Rona Pillay Opens in new window

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2022 Semester 2



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Parramatta - Victoria Rd


Subject Contact Rona Pillay Opens in new window

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