Health Services Management, Testamur Major (T019)

  • Western Sydney University Major Code: T019

Previous Codes: A4047.1, A4048.1, A4049.1, MT4002.1

Available to students in other Western Sydney University programs?  No

Select the link for your program below for the major summary and locations

- Bachelor of Health Science
- Diploma in Health Science/Bachelor of Health Science

Health Services Management plays a vital role in society in ensuring that investment in health is well spent, and that health services are effective, efficient and sustainable. It puts management studies in the distinctive context of the health sector to integrate clinical understanding, business management skills and knowledge of the health care system and policy development. Our Health Services Management graduates worked in quality improvement, project and resource management, and digital health. Our program offers 280 hours of Work Integrated Learning and is accredited by the Australasian College of Health Service Management. There is room for specialisations in particular areas of interest in health, informatics, human resource and occupational safety which aim to extend students interdisciplinary knowledge and skills and ensure a readiness for the health management workforce. The Health Services Management testamur major includes 280 hours of professional placement experience. - The Testamur Major is identified on a graduate’s testamur as Bachelor of Health Science (Health Services Management),

Location

Campus Mode Advice
Campbelltown Campus Internal HealthSciences@westernsydney.edu.au
Sydney City Campus* Internal Dr Andrey Zheluk
*

Curriculum delivered through an agreement with another party

Master of Health Science

This specialisation is designed for medical, nursing, allied health and other health professionals who require skills in contemporary management and their application in the health care setting. Particular emphasis is placed on critical and analytic skills in health service governance, financing, quality and safety, planning and evaluation, and health policy thus providing graduates with the ability to respond effectively to changes as they arise. Students in this specialisation can further focus their studies in areas relevant to health service managers, such as project management, aged care management, human resource management, and research and development.

Location

Campus Mode Advice
Online Dr Sadia Hossain
Parramatta Campus - Victoria Road Internal Dr Sadia Hossain
Sydney City Campus* Internal Dr Sadia Hossain
*

Curriculum delivered through an agreement with another party

Recommended Sequence

Select the link for your program below to see details of the major

Bachelor of Health Science (Health Services Management)
Full-time start-year intake

Plan of Study Grid
Year 1
Autumn sessionCredit Points
PUBH 1006 Population Health and Society 10
HLTH 1013 Professional Competencies in Health 10
BUSM 1037 Health Administration and Management 10
Select one elective 10
 Credit Points40
Spring session
COMM 1007 Communication in Health 10
HLTH 1012 Evidence in Health 10
BIOS 1036 Human Development and Disease across the lifespan 10
MATH 1012 Management Analytics 10
 Credit Points40
Year 2
Autumn session
BUSM 2044 Health Service Management 10
BUSM 1026 Organisational Behaviour 10
PUBH 2005 Culture, Diversity and Health 10
Select one elective 10
 Credit Points40
Spring session
BUSM 3080 Health Care Systems and Organisation Culture 10
BUSM 3082 Project Management in Humanitarian and Development Studies 10
BEHV 1014 Psychology and Health 10
Select one elective 10
 Credit Points40
Year 3
Autumn session
PUBH 3028 Transforming Health 10
BUSM 3005 Creating Change and Innovation 10
Select two electives 20
 Credit Points40
Spring session
MEDI 3007 Professional Health Placement 10
Select three electives 30
 Credit Points40
 Total Credit Points240

Bachelor of Health Science (Health Services Management)
Full-time mid-year intake

Plan of Study Grid
Year 1
Spring sessionCredit Points
COMM 1007 Communication in Health 10
HLTH 1012 Evidence in Health 10
HLTH 1013 Professional Competencies in Health 10
MATH 1012 Management Analytics 10
 Credit Points40
Autumn session
PUBH 1006 Population Health and Society 10
BUSM 1037 Health Administration and Management 10
Select two electives 20
 Credit Points40
Year 2
Spring session
BEHV 1014 Psychology and Health 10
BUSM 3080 Health Care Systems and Organisation Culture 10
BUSM 3082 Project Management in Humanitarian and Development Studies 10
BIOS 1036 Human Development and Disease across the lifespan 10
 Credit Points40
Autumn session
BUSM 2044 Health Service Management 10
BUSM 1026 Organisational Behaviour 10
PUBH 2005 Culture, Diversity and Health 10
Select one elective 10
 Credit Points40
Year 3
Spring session
MEDI 3007 Professional Health Placement 10
Select three electives 30
 Credit Points40
Autumn session
PUBH 3028 Transforming Health 10
BUSM 3005 Creating Change and Innovation 10
Select two electives 20
 Credit Points40
 Total Credit Points240

Diploma in Health Science/Bachelor of Health Science
Full-time start-year intake

Students complete all units specified below

Plan of Study Grid
Year 1
Term 1  
PUBH 1007 Population Health and Society (WSTC) 10
HLTH 0005 The Health Science Professional (WSTC Prep) 10
NATS 0006 Fundamentals of Health Science (WSTC Prep) 10
HLTH 1015 Professional Competencies in Health (WSTC) 10
Term 2  
BEHV 1015 Psychology and Health (WSTC) 10
HLTH 1014 Evidence in Health (WSTC) 10
Select one elective (Recommended MATH 1031 statistics for Business) 10
Term 3  
BIOS 1037 Human Development and Disease across the Lifespan (WSTC) 10
COMM 1008 Communication in Health (WSTC) 10
PUBH 2006 Culture, Diversity and Health (WSTC) 10
 Credit Points100
Year 2
Autumn sessionCredit Points
BUSM 1037 Health Administration and Management 10
BUSM 2044 Health Service Management 10
BUSM 1026 Organisational Behaviour 10
Select one elective 10
 Credit Points40
Spring session
BUSM 3080 Health Care Systems and Organisation Culture 10
BUSM 3082 Project Management in Humanitarian and Development Studies 10
MATH 1012 Management Analytics 10
Select one elective 10
 Credit Points40
Year 3
Autumn session
PUBH 3028 Transforming Health 10
BUSM 3005 Creating Change and Innovation 10
Select two electives 20
 Credit Points40
Spring session
MEDI 3007 Professional Health Placement 10
Select three electives 30
 Credit Points40
 Total Credit Points260

Diploma in Health Science/Bachelor of Health Science
Full-time mid-year intake

Students complete all units specified below

Plan of Study Grid
Year 1
Term 2  
HLTH 1015 Professional Competencies in Health (WSTC) 10
HLTH 0005 The Health Science Professional (WSTC Prep) 10
PUBH 1007 Population Health and Society (WSTC) 10
NATS 0006 Fundamentals of Health Science (WSTC Prep) 10
Term 3  
BIOS 1037 Human Development and Disease across the Lifespan (WSTC) 10
COMM 1008 Communication in Health (WSTC) 10
PUBH 2006 Culture, Diversity and Health (WSTC) 10
Term 1  
BEHV 1015 Psychology and Health (WSTC) 10
HLTH 1014 Evidence in Health (WSTC) 10
Select one elective (Recommended MATH 1031 statistics for Business) 10
 Credit Points100
Year 2
Spring sessionCredit Points
MATH 1012 Management Analytics 10
BUSM 3082 Project Management in Humanitarian and Development Studies 10
Select two electives 20
 Credit Points40
Autumn session
BUSM 2044 Health Service Management 10
BUSM 1037 Health Administration and Management 10
BUSM 1026 Organisational Behaviour 10
Select one elective 10
 Credit Points40
Year 3
Spring session
MEDI 3007 Professional Health Placement 10
BUSM 3080 Health Care Systems and Organisation Culture 10
Select two electives 20
 Credit Points40
Autumn session
PUBH 3028 Transforming Health 10
BUSM 3005 Creating Change and Innovation 10
Select two electives 20
 Credit Points40
 Total Credit Points260

Electives

Students must take at least one level 3 subject as an elective.

Most electives are 10 credit points. Students may wish to consider using elective choices to complete another health sciences field of study, such as:

Minors:

Health Informatics, Minor

Public Health, Minor

Equivalent Testamur Major Subjects

The subject listed below count towards completion of the testamur major for students who may have passed this subject in 2022 or earlier.

BUSM 2043 Project Management in Humanitarian and Development Studies, replaced by BUSM 3082 Project Management in Humanitarian and Development Studies

Recommended PG Structure Current

Select the link for your program below to see details of the major

Master of Health Science (Health Service Management) 1 year pathway

Students must complete 80 credit points, as listed below.

Subject Title Credit Points
Domain Subjects
PUBH 7016Introduction to Epidemiology10
PUBH 7033The Social Determinants of Health10
Specialisation Core
HLTH 7022Advanced Health Service Management10
HLTH 7024Health Services Financing10
HLTH 7029Quality and Safety10
PUBH 7030Health Systems Planning and Evaluation10
Capstone /Applied Subjects
HLTH 7027Professional Project in Health 120
Total Credit Points80

Master of Health Science (Health Service Management) 1.5 year pathway

Students must complete 120 credit points, including all the Domian and Specialisation Core Subjects.

Subject Title Credit Points
Domain Subjects
PUBH 7016Introduction to Epidemiology10
PUBH 7033The Social Determinants of Health10
PUBH 7031Health Systems and Policy10
HLTH 7025Healthcare Data for Decision-Making10
Specialisation Core
HLTH 7022Advanced Health Service Management10
HLTH 7024Health Services Financing10
HLTH 7029Quality and Safety10
PUBH 7030Health Systems Planning and Evaluation10
Capstone /Applied Subjects
Please note that the following subjects have Enrolment Restrictions.
Select one of the following 40 credit point subjects:40
Dissertation
Dissertation (Part Time)
Professional Internship in Health
Professional Internship in Health (Part-time)
OR the following two subjects for 40 credit points
Professional Project in Health 1
Professional Project in Health 2
OR the following 20 credit point subject plus two 10 credit point subjects from the list of alternate subjects below
Professional Project in Health 1
Alternate subjects
Translation from Theory and Research to Policy
Research into Practice: bridging the clinician-researcher divide in applied and creative therapies
Employment Relations Professional Practice
Industrial Relations and Workplace Change
Reward Management
Strategic Employment Relations
Financial Reports for Decision Making
Developing Human Capital and Organisational Capability
Diversity, Labour Markets and Workforce Planning
Innovation Through Digital Technology
Governance, Ethics and Social Entrepreneurship
New Venture Finance
Entrepreneurial Management Capabilities
Innovation for New Markets
Innovation, Creativity and Foresight
Advanced Healthcare Data Environments
Advanced Healthcare Software and Systems
Managing Project Teams and Stakeholders
Project Procurement Systems
Risk Management and Decision Making
Strategic Project Management
Financial Management of Projects
Time and Quality Management
Leadership in Clinical Practice
Policy, Power and Politics in Health Care Provision
Supporting Aged Communities
Health Advancement and Health Promotion
Leadership for Quality and Safety in Health Care
Health and Socio-political Issues in Aged Care
Building Organisational Capacity in Health Care
Surveillance and Disaster Planning
Introduction to Biostatistics
Research Protocol Design and Practice
Cultural and Social Diversity in Health Care
Introduction to Clinical Epidemiology
Epidemiology of Non-Communicable Diseases
Analytic Approaches in Epidemiology
Statistical Methods in Epidemiology
Environmental Epidemiology
Controversies in Epidemiology
Data Management and Programming for Epidemiology
Qualitative Research Methodology in Health
Project Management
Researcher Development 1: Reading ,Writing, and the Business of Research
Writing Beyond the Academy: Knowledge Translation and Public Audience Communication
Digital Health Management
Patient-centred digital healthcare
Workplace Safety and Risk Management
Alternate subjects available from 2023
Disability in Context
Person-Centred Practice
Effective Working Relationships
Human Rights in Practice and Theory
Bioethics
Information and Data Governance Law and Policy
International Corporate Governance
Total Credit Points120

Discontinued Subjects

The subjects listed below count towards completion of this program for students who passed the subject in 2024 or earlier. 

LAWS 7006 Australian Legal System and Common Law

Master of Health Science (Health Service Management) 2 year pathway

Students must complete 160 credit points, including all the Domian and Specialisation Core Subjects.

Subject Title Credit Points
Domain Subjects
PUBH 7016Introduction to Epidemiology10
PUBH 7033The Social Determinants of Health10
PUBH 7031Health Systems and Policy10
HLTH 7025Healthcare Data for Decision-Making10
Specialisation Core
HLTH 7022Advanced Health Service Management10
HLTH 7024Health Services Financing10
HLTH 7029Quality and Safety10
PUBH 7030Health Systems Planning and Evaluation10
Special Focus Group and alternate subjects
Students can choose four subjects from a Special Focus Group, or any combination of four subjects from the Special Focus Groups, or complete four alternate subjects.40
Special Focus Group: Human Resources
Developing Human Capital and Organisational Capability
Diversity, Labour Markets and Workforce Planning
Employment Relations Professional Practice
Industrial Relations and Workplace Change
Reward Management
Strategic Employment Relations
Special Focus Group: Project Management
Managing Project Teams and Stakeholders
Project Procurement Systems
Risk Management and Decision Making
Strategic Project Management
Financial Management of Projects
Time and Quality Management
Project Management
Special Focus Group: Aged Care Management
Cultural and Social Diversity in Health Care
Leadership in Clinical Practice
Health and Socio-political Issues in Aged Care
Building Organisational Capacity in Health Care
Supporting Aged Communities
Special Focus Group: Research
Qualitative Research Methodology in Health
Research Protocol Design and Practice
Researcher Development 1: Reading ,Writing, and the Business of Research
Writing Beyond the Academy: Knowledge Translation and Public Audience Communication
Alternate subjects
Translation from Theory and Research to Policy
Research into Practice: bridging the clinician-researcher divide in applied and creative therapies
Employment Relations Professional Practice
Industrial Relations and Workplace Change
Reward Management
Strategic Employment Relations
Financial Reports for Decision Making
Developing Human Capital and Organisational Capability
Diversity, Labour Markets and Workforce Planning
Innovation Through Digital Technology
Governance, Ethics and Social Entrepreneurship
New Venture Finance
Entrepreneurial Management Capabilities
Innovation for New Markets
Innovation, Creativity and Foresight
Advanced Healthcare Data Environments
Advanced Healthcare Software and Systems
Managing Project Teams and Stakeholders
Project Procurement Systems
Risk Management and Decision Making
Strategic Project Management
Financial Management of Projects
Time and Quality Management
Leadership in Clinical Practice
Policy, Power and Politics in Health Care Provision
Supporting Aged Communities
Health Advancement and Health Promotion
Leadership for Quality and Safety in Health Care
Health and Socio-political Issues in Aged Care
Building Organisational Capacity in Health Care
Surveillance and Disaster Planning
Introduction to Biostatistics
Research Protocol Design and Practice
Cultural and Social Diversity in Health Care
Introduction to Clinical Epidemiology
Epidemiology of Non-Communicable Diseases
Analytic Approaches in Epidemiology
Statistical Methods in Epidemiology
Environmental Epidemiology
Controversies in Epidemiology
Data Management and Programming for Epidemiology
Qualitative Research Methodology in Health
Digital Health Management
Patient-centred digital healthcare
Workplace Safety and Risk Management
Project Management
Writing Beyond the Academy: Knowledge Translation and Public Audience Communication
Researcher Development 1: Reading ,Writing, and the Business of Research
Alternate subjects available from 2023
Disability in Context
Person-Centred Practice
Effective Working Relationships
Human Rights in Practice and Theory
Bioethics
Information and Data Governance Law and Policy
International Corporate Governance
Capstone / Applied Subjects
Please note that the following subjects have Enrolment Restrictions.
Select on of the following 40 credit point subjects:40
Dissertation
Dissertation (Part Time)
Professional Internship in Health
Professional Internship in Health (Part-time)
OR complete the two following 20 credit point subjects
Professional Project in Health 1
Professional Project in Health 2
OR the following 20 credit point subject plus two 10 credit point subjects from the list of alternate subjects
Professional Project in Health 1
Total Credit Points160

Discontinued Subjects

The subjects listed below count towards completion of this program for students who passed the subject in 2024 or earlier. 

LAWS 7006 Australian Legal System and Common Law

Major Structure

Select the link for your program below to see details of the major

Master of Health Science (Health Service Management) 1 year pathway

Students must complete 80 credit points, as listed below.

Subject Title Credit Points
Domain Subjects
PUBH 7016Introduction to Epidemiology10
PUBH 7033The Social Determinants of Health10
Specialisation Core
HLTH 7022Advanced Health Service Management10
HLTH 7024Health Services Financing10
HLTH 7029Quality and Safety10
PUBH 7030Health Systems Planning and Evaluation10
Capstone /Applied Subjects
HLTH 7027Professional Project in Health 120
Total Credit Points80

Master of Health Science (Health Service Management) 1.5 year pathway

Students must complete 120 credit points, including all the Domian and Specialisation Core Subjects.

Subject Title Credit Points
Domain Subjects
PUBH 7016Introduction to Epidemiology10
PUBH 7033The Social Determinants of Health10
PUBH 7031Health Systems and Policy10
HLTH 7025Healthcare Data for Decision-Making10
Specialisation Core
HLTH 7022Advanced Health Service Management10
HLTH 7024Health Services Financing10
HLTH 7029Quality and Safety10
PUBH 7030Health Systems Planning and Evaluation10
Capstone /Applied Subjects
Please note that the following subjects have Enrolment Restrictions.
Select one of the following 40 credit point subjects:40
Dissertation
Dissertation (Part Time)
Professional Internship in Health
Professional Internship in Health (Part-time)
OR the following two subjects for 40 credit points
Professional Project in Health 1
Professional Project in Health 2
OR the following 20 credit point subject plus two 10 credit point subjects from the list of alternate subjects below
Professional Project in Health 1
Alternate subjects
Translation from Theory and Research to Policy
Research into Practice: bridging the clinician-researcher divide in applied and creative therapies
Employment Relations Professional Practice
Industrial Relations and Workplace Change
Reward Management
Strategic Employment Relations
Financial Reports for Decision Making
Developing Human Capital and Organisational Capability
Diversity, Labour Markets and Workforce Planning
Innovation Through Digital Technology
Governance, Ethics and Social Entrepreneurship
New Venture Finance
Entrepreneurial Management Capabilities
Innovation for New Markets
Innovation, Creativity and Foresight
Advanced Healthcare Data Environments
Advanced Healthcare Software and Systems
Managing Project Teams and Stakeholders
Project Procurement Systems
Risk Management and Decision Making
Strategic Project Management
Financial Management of Projects
Time and Quality Management
Leadership in Clinical Practice
Policy, Power and Politics in Health Care Provision
Supporting Aged Communities
Health Advancement and Health Promotion
Leadership for Quality and Safety in Health Care
Health and Socio-political Issues in Aged Care
Building Organisational Capacity in Health Care
Surveillance and Disaster Planning
Introduction to Biostatistics
Research Protocol Design and Practice
Cultural and Social Diversity in Health Care
Introduction to Clinical Epidemiology
Epidemiology of Non-Communicable Diseases
Analytic Approaches in Epidemiology
Statistical Methods in Epidemiology
Environmental Epidemiology
Controversies in Epidemiology
Data Management and Programming for Epidemiology
Qualitative Research Methodology in Health
Project Management
Researcher Development 1: Reading ,Writing, and the Business of Research
Writing Beyond the Academy: Knowledge Translation and Public Audience Communication
Digital Health Management
Patient-centred digital healthcare
Workplace Safety and Risk Management
Alternate subjects available from 2023
Disability in Context
Person-Centred Practice
Effective Working Relationships
Human Rights in Practice and Theory
Bioethics
Information and Data Governance Law and Policy
International Corporate Governance
Total Credit Points120

Discontinued Subjects

The subjects listed below count towards completion of this program for students who passed the subject in 2024 or earlier. 

LAWS 7006 Australian Legal System and Common Law

Replaced Subjects

The units listed below count towards completion of this major for students who passed these subjects in 2019 or earlier.

HUMN 4009 - Research Design 1: Theories of Enquiry, replaced by HUMN 4001 Researcher Development 1: Reading ,Writing, and the Business of Research

HUMN 4012 - Research Literacies, replaced by HUMN 4003 Writing Beyond the Academy: Knowledge Translation and Public Audience Communication

BLDG 7009 - Project Procurement Systems, replaced by BLDG 7013 - Project Procurement Systems
 

Master of Health Science (Health Service Management) 2 year pathway

Students must complete 160 credit points, including all the Domian and Specialisation Core Subjects.

Subject Title Credit Points
Domain Subjects
PUBH 7016Introduction to Epidemiology10
PUBH 7033The Social Determinants of Health10
PUBH 7031Health Systems and Policy10
HLTH 7025Healthcare Data for Decision-Making10
Specialisation Core
HLTH 7022Advanced Health Service Management10
HLTH 7024Health Services Financing10
HLTH 7029Quality and Safety10
PUBH 7030Health Systems Planning and Evaluation10
Special Focus Group and alternate subjects
Students can choose four subjects from a Special Focus Group, or any combination of four subjects from the Special Focus Groups, or complete four alternate subjects.40
Special Focus Group: Human Resources
Developing Human Capital and Organisational Capability
Diversity, Labour Markets and Workforce Planning
Employment Relations Professional Practice
Industrial Relations and Workplace Change
Reward Management
Strategic Employment Relations
Special Focus Group: Project Management
Managing Project Teams and Stakeholders
Project Procurement Systems
Risk Management and Decision Making
Strategic Project Management
Financial Management of Projects
Time and Quality Management
Project Management
Special Focus Group: Aged Care Management
Cultural and Social Diversity in Health Care
Leadership in Clinical Practice
Health and Socio-political Issues in Aged Care
Building Organisational Capacity in Health Care
Supporting Aged Communities
Special Focus Group: Research
Qualitative Research Methodology in Health
Research Protocol Design and Practice
Researcher Development 1: Reading ,Writing, and the Business of Research
Writing Beyond the Academy: Knowledge Translation and Public Audience Communication
Alternate subjects
Translation from Theory and Research to Policy
Research into Practice: bridging the clinician-researcher divide in applied and creative therapies
Employment Relations Professional Practice
Industrial Relations and Workplace Change
Reward Management
Strategic Employment Relations
Financial Reports for Decision Making
Developing Human Capital and Organisational Capability
Diversity, Labour Markets and Workforce Planning
Innovation Through Digital Technology
Governance, Ethics and Social Entrepreneurship
New Venture Finance
Entrepreneurial Management Capabilities
Innovation for New Markets
Innovation, Creativity and Foresight
Advanced Healthcare Data Environments
Advanced Healthcare Software and Systems
Managing Project Teams and Stakeholders
Project Procurement Systems
Risk Management and Decision Making
Strategic Project Management
Financial Management of Projects
Time and Quality Management
Leadership in Clinical Practice
Policy, Power and Politics in Health Care Provision
Supporting Aged Communities
Health Advancement and Health Promotion
Leadership for Quality and Safety in Health Care
Health and Socio-political Issues in Aged Care
Building Organisational Capacity in Health Care
Surveillance and Disaster Planning
Introduction to Biostatistics
Research Protocol Design and Practice
Cultural and Social Diversity in Health Care
Introduction to Clinical Epidemiology
Epidemiology of Non-Communicable Diseases
Analytic Approaches in Epidemiology
Statistical Methods in Epidemiology
Environmental Epidemiology
Controversies in Epidemiology
Data Management and Programming for Epidemiology
Qualitative Research Methodology in Health
Digital Health Management
Patient-centred digital healthcare
Workplace Safety and Risk Management
Project Management
Writing Beyond the Academy: Knowledge Translation and Public Audience Communication
Researcher Development 1: Reading ,Writing, and the Business of Research
Alternate subjects available from 2023
Disability in Context
Person-Centred Practice
Effective Working Relationships
Human Rights in Practice and Theory
Bioethics
Information and Data Governance Law and Policy
International Corporate Governance
Capstone / Applied Subjects
Please note that the following subjects have Enrolment Restrictions.
Select on of the following 40 credit point subjects:40
Dissertation
Dissertation (Part Time)
Professional Internship in Health
Professional Internship in Health (Part-time)
OR complete the two following 20 credit point subjects
Professional Project in Health 1
Professional Project in Health 2
OR the following 20 credit point subject plus two 10 credit point subjects from the list of alternate subjects
Professional Project in Health 1
Total Credit Points160

Discontinued Subjects

The subjects listed below count towards completion of this program for students who passed the subject in 2024 or earlier. 

LAWS 7006 Australian Legal System and Common Law

Replaced Subjects

The units listed below count towards completion of this major for students who passed these subjects in 2019 or earlier.

HUMN 4009 - Research Design 1: Theories of Enquiry, replaced by HUMN 4001 Researcher Development 1: Reading ,Writing, and the Business of Research

HUMN 4012 - Research Literacies, replaced by HUMN 4003 Writing Beyond the Academy: Knowledge Translation and Public Audience Communication

BLDG 7009 - Project Procurement Systems, replaced by BLDG 7013 - Project Procurement Systems