HLTH 7029 Quality and Safety

Credit Points 10

Legacy Code 401371

Coordinator Stewart Alford Opens in new window

Description This unit provides an overview of emerging health policy with particular attention to quality and safety. Students develop a critical view on the organisation of healthcare, measurement and delivery of outcomes from the patient and population perspective as well as organisational accountability for quality and safety. The course consists of three components. The first component targets the main constituents of clinical governance, including practice design, analysis and improvement, error reporting and investigation, public accountability and open disclosure, multi-disciplinary teamwork and clinical leadership. The second component introduces the tools of clinical process redesign which help managers make practical improvements to practices in their units. The third component targets risk management by providing an overview of the kinds of risks faced by health service managers by outlining perceptions of risk such as adverse effect versus opportunity capital.

School Health Sciences

Discipline Health, Not Elsewhere Classified.

Student Contribution Band HECS Band 2 10cp

Level Postgraduate Coursework Level 7 subject

Equivalent Subjects HLTH 7012 - Organisational Governance and Performance Management


Students must be enrolled in a postgraduate program

Learning Outcomes

On successful completion of this subject, students should be able to:

  1. Analyse health reforms to apply to strategic and operational planning and implementation
  2. Critique efforts to improve health systems, in Australia and beyond
  3. Design strategies to avert risk and manage adversity
  4. Integrate good governance into practice within a health service industry
  5. Analyse the role of leadership, professional communication and interpersonal skills as they relate to quality and safety
  6. Translate evidence and best practice into organisational and clinical governance to improve outcomes

Subject Content

1. Organisational governance
2. Quality and safety in the Australian and global context
3. Quality Improvement frameworks
4. Quality failings
5. Quality indicators, measurement and reporting
6. Quality management
7. Training and education for quality and safety
8. Risks and complaints management
9. Patient and public involvement in improving quality and safety in healthcare
10. Evaluating quality care through audit


The following table summarises the standard assessment tasks for this subject. Please note this is a guide only. Assessment tasks are regularly updated, where there is a difference your Learning Guide takes precedence.

Item Length Percent Threshold Individual/Group Task
Summary 800 words 25 N Individual
Proposal: Implementation Proposal of a Quality and Safety Plan 1,250 words 35 N Individual
Report: Evidence-based Policy for Workplace Quality and Safety 2,000 words 40 N Individual

Prescribed Texts

  • Gottwald, M., Lansdown, G.E. (2014). Clinical Governance: Improving the quality of healthcare for patients and service users. McGraw-Hill Education.
  • Spath, P. (2018). Introduction to healthcare quality management (3rd ed.). Health Administration Press
  • Nash, D. (2019). The healthcare quality book: Vision, strategy, and tools (4th ed.). Health Administration Press

Teaching Periods




Subject Contact Stewart Alford Opens in new window

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Parramatta - Victoria Rd


Subject Contact Stewart Alford Opens in new window

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Sydney City Campus - Term 3

Sydney City


Subject Contact Andrey Zheluk Opens in new window

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