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MKTG 2011 Customer Insights

MKTG 2011  Customer Insights  (10 Credit Points)  
Subject Details  Legacy Code: 201084  

Digital technologies are generating large volumes of information (data) about customers and markets. The key is determining how to organise and analyse this data to generate useful insights about customers for marketing decisions. The focus of this subject is on data analysis and reasoning to better understand the culture of insight-driven businesses. Students will examine different sources of information and the processes needed to ensure the generation of quality output. Activities around data visualization, and the role of social media platforms which support this, will prepare students for their future business careers.

Level: Undergraduate Level 2 subject  
Pre-requisite(s): MATH 1030  
Equivalent Subjects: MKTG 2007 - Marketing Research BUSM 3064 - Service Industry Analytics LGYA 4334 - Fundamentals of Marketing Research  
Restrictions: Please see the Subject Details page for any restrictions for this subject