INFO 5001 Workflow Management for Business Solutions

This is an archived copy of the 2021-2022 catalog. To access the most recent version of the catalog, please visit https://hbook.westernsydney.edu.au.

Credit Points 10

Coordinator Quang Vinh Nguyen Opens in new window

Description Through project-based learning, students will learn how to configure digital workflows applications and build custom applications with a strong emphasis on human centered design and end-to-end process re/engineering. Mentoring and coaching is provided by the industrial-academic team to allow students to develop real world, work ready skills to fulfil various organisational roles implementing the digital workflows platform. Teaching and learning activities focus on ServiceNow which is a cloud-based platform that delivers cross-enterprise digital workflows, connecting people, functions and systems. At the conclusion of this subject, you will have completed certifications for both the ServiceNow Fundamentals and Application Development Fundamentals, both highly sought after in the current job market.

School Computer, Data & Math Sciences

Discipline Information Technology, Not Elsewhere Classified.

Student Contribution Band HECS Band 2 10cp

Check your HECS Band contribution amount via the Fees page.

Level Postgraduate Coursework Level 5 subject

Restrictions

Students must be enrolled in a postgraduate program

Assumed Knowledge

Students are expected to have a general understanding of IT platforms and some basic knowledge of coding

Assessment

The following table summarises the standard assessment tasks for this subject. Please note this is a guide only. Assessment tasks are regularly updated, where there is a difference your Learning Guide takes precedence.

Item Length Percent Threshold Individual/Group Task
Simulation 17 hours 40 N Individual
Professional Task 18 hours 30 N Individual
Presentation 20 minutes 30 N Individual

Teaching Periods